![]() ![]() They just wanted what they ordered, and you had another in stock. Whatever the problem was, they really didn’t want a refund. These are replacement orders. There was a problem and the customer needed another of the same item – maybe it was lost, defective, or they received the wrong item. This formula will load all the orders from the last 7 days and generate a table with all the data that we can provide.Have you ever checked your sales in the Amazon Seller App and seen an order with a zero dollar amount? You might be asking yourself, “Why does it look like Amazon just gave someone my stuff for FREE?” If you install our Google Sheets extension, enable and activate it, you get access to our custom Amazon formulas. It syncs with seller central to keep the order history current. Using Gorilla ROI, you can import your order history (without PII data) directly into Google Sheets. How to Export Amazon Order History for Google Sheets Reminder: You cannot get personal buyer information after 30 days of the order from seller central OR any software. Takes longer and uses up expensive time and resources to get basic data. Or use Excel and clean it up with filters and pivot tables. If you use Google, follow instructions on how to use Gorilla ROI to load clean, detailed, and filtered data. The bigger your order history, the bigger the file and the harder it is to extract understandable data. Note that reading the report may be difficult if tracking numbers and ASINs are missing in the report. In the report, you can find the order’s PO number, requisitioner name, order number, order status, buyer’s name, etc. ![]() In order to retrieve the report, go to Order History Reports and click Download.As soon as the report is ready, you’ll receive a notification by email. Choose the report type from the drop-down menu, enter the start shipment date, end date, and report name.How to download your order history report from seller central? There are still ways of doing something similar, but it’s not just Amazon who is bringing down the hammer, but Facebook and also Google will hammer your account if they find suspicious activity of using buyer information to create like audiences and for marketing purposes without consent. Previously, sellers would use this information to feed it into their ad channels like Facebook or Google to create audiences and segments, but this is not possible anymore. There is no way to export and see personal buyer information after 30 days of the order from seller central OR any software. This means that even if you export the files directly from seller central, you will not be able to pull names, addresses, and so on. Your older orders will not show Personally Identifiable Information (PII) after 30 days as it is against Amazon’s policy to disclose the buyer’s information after 30 days. Now you can export the list of unshipped orders, archived orders, and so on. Amazon comes out with new reports fairly often. Download a report version from the new order reports section. Use Amazon’s Order History to see a detailed view of each sale. ![]() ![]() Order history analysis is the same as sales analysis and is going to allow you to better understand your customer segments, and take a customer approach to cross-selling, upselling, bundling, and growing sales.
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